The following is a high level overview of job responsibilities:
• Gather and analyze data to identify specific business opportunities
• Convert business requirements into smaller user stories
• Write clear and well-structured business requirements
• Communicate and validate requirements with relevant stakeholders
• Collaborate with various teams to manage the backlog
• Update and maintain requirements and documentation traceability (Business Requirement
• Document/ADO/ServiceNow)
• Assist with product requirement testing and monitoring reported defects
• Test and evaluate business processes to recommend improvements
• Create reports, dashboards and visualizations to help others understand business performance
• Analyze process deficiencies and bottlenecks to make improvements
• Execute well-thought-out solutions and plans to improve product efficiencies
• Assist with project management responsibilities
• Identify automation opportunities

The Eligibility Business Analyst should be comfortable with the below skills:
• Great analytical, critical thinking and creative problem-solving skills
• Superior presentation and negotiation skills. • Strong management and organizational skills to handle multiple projects and deadlines
• Strong working knowledge of overall Microsoft suite applications
• High degree of attention to details and focus on quality
• Adaptable and capable of working in fast-paced environments
• Experience in generating process documentation and reports
• Experience in analyzing data to draw business-relevant conclusions
• Demonstrated project management software skills, including planning, organizing, and managing resources
• Understanding of software development life cycle (SDLC) processes
• Strong written and verbal communication skills, including technical writing skills, with an ability to translate data into
actionable insights